About Us

Where we're from and where we're going

PBS has been based in central London for many years, staffed by people who know and welcome the high expectations and often tight timescales in London. PBS support international companies, head offices, owner-managed independents, and new start-ups.



Sales documents and Service Agreements are crystal clear. There is no ambiguity, there is nothing hidden. Both parties are fully aware at all times what has been mutually agreed upon.


We will repair and fix machines wherever humanly possible. Some people want to keep the same machine(s) and we do our upmost to make that happen.


We talk about our customers with respect. All PBS employees are empowered to take make decisions and take action.


  • 1990

    Where we started

    PBS was formed specifically to provide an alternative type of transparent service and support contract at a time when the industry was beleaguered by unsatisfactory practices and deep end user discontent.

  • 1991

    Trusted Consultation

    Monopolies and Mergers Commission/Office of Fair Trade consulted with PBS Communications in a far-reaching examination of best trading practices in the photocopier industry. PBS advised on contracts and pitfalls.

  • 2001

    Creating a community

    PBS were founding members of London’s leading Business Network organisation, the Shoreditch Business Network.
    PBS chaired the organisation and worked with Hackney Council in business initiatives.

  • 2004

    High Speed Print

    First high-speed colour multifunction printers introduced to the market in the form of the Konica Minolta CF2002. 

  • 2015

    Trusted Advisors

    PBS were one of just two Konica Minolta dealers representing the UK as part of a pan European fact-finding delegation to the Konica Minolta manufacturer headquarters in Tokyo.

  • 2017


    PBS moved to new premises in Kingsland Road, Shoreditch after seventeen years in Curtain Road to provide a full customer experience centre with a demonstration area and open floor for presentations, training and workshops.

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